Shipping policy
Shipping Policy
The Variety Villa
Email: thevarietyvilla0@gmail.com
Thank you for shopping with The Variety Villa. We are committed to delivering your orders safely and on time.
1. Order Processing Time
- Orders are usually processed within 1β3 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Time
Estimated delivery times:
- Within India: 5β12 business days
- Remote areas may require additional delivery time.
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID/details through email or SMS (if available).
5. Delayed Deliveries
While we aim to deliver orders on time, delays may occasionally occur due to:
- Courier partner issues
- Natural disasters or weather conditions
- High order volumes
- Government restrictions or strikes
The Variety Villa is not liable for delays caused by third-party courier services.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect addresses provided by customers.
7. Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with:
- Order number
- Photos/videos of the package/product (if damaged)
Email: thevarietyvilla0@gmail.com
8. International Shipping
Currently, we may ship only within India unless otherwise mentioned on the website.